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Employment Opportunities

If your company would like to post an RSC employment opportunity, please contact This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

Posted 4-6-15 (rev. 4-7-15)

Resident Service Coordinator – Waterbury, CT

Full-time Resident Service Coordinator to provide services and programs to families, elderly and disabled residents at large affordable housing community.

Responsibilities include:

  • Planning, coordination & implementation of educational, health/wellness and enrichment programs for residents.

  • Social service intervention and referral with elders, families and residents with special needs.

  • Assisting management team with resident issues related to tenancy and housing stability.

  • Community liaison and resource gathering re: services for residents.

  • Working with residents and staff to create a harmonious community.

Qualifications:  Bilingual/Spanish,  Bachelor’s Degree and experience in a social service or housing setting, or relevant experience with elderly, families and individuals with special needs preferred. Please send resume to This e-mail address is being protected from spambots. You need JavaScript enabled to view it .


Posted 3-20-15

Residential Case Manager

Hours: Full Time

Job Site:  Caritas Communities Buildings, Greater Boston & Headquarters in Braintree, MA

Compensation: Competitive salary and benefit package in a supportive work environment


The Residential Case Manager (RCM) will be responsible for improving the lives of Caritas residents by identifying needs and assisting residents in connecting with outside services to help meet those essential needs.  The RCM will also record and measure outputs and outcomes of work for program assessment and grant reporting purposes.  The RCM will work closely with the four Property Managers and the 29 Site Managers.  


Case Management

  • Connect with residents to identify needs

  • Welcome/orient new residents to the building/neighborhood.

  • Connect with each new resident arriving from homelessness (through BHA, MBHP and HomeStart)

  • Develop presence in buildings with residents in greatest need of support services

  • Develop and implement Individual Service Plans (ISP) with residents.

  • Connect residents to nearby services to help meet their needs

  • Provide residents with advocacy, referrals, and crisis intervention (financial, emotional)

  • Assistant residents in making appointments with service providers, filling out necessary forms, navigate complex application processes

  • Elder services, substance abuse counseling, job skills and placement workshops, health and dental care, food sources and legal services

  • Support property and site managers in helping residents with issues that are/could jeopardize their tenancy

  • Develop service provider relations for potential partnerships

  • Work with Volunteer Coordinator to help meet resident needs through volunteer efforts (money workshops, activities, basic items [toiletries, bedding and so on])

  • Track outcomes for program analysis and fundraising reports

  • Follow clients for a year after departure  - collect data on successes and hardships


  • Maintain program statistics/outcomes measurements
  • Maintain client records


  • BA or related degree/MSW preferred
  • Previous experience in case management working with low income and/or homeless adults
  • Familiarity with the guidelines of HIPAA and 42 CFR as they relate to client rights, confidentiality and protected health information.
  • Administrative/management experience
  • Extensive knowledge of social services and other resources for residents in Greater Boston
  • Valid driver’s license  

Please send resume and cover letter to This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Posted 3-13-15

AHEPA has a position for a 20 hour week Service Coordinator. This position is new to service coordination and is in Niantic, CT. Apply at

Posted 3-10-15

The Barkan Companies ( are a diversified group of real estate businesses with a solid record of success in property management, construction and development.   Today we employ over 600 people and provide services to 125 residential communities in 14 states with offices in Boston, Providence, Hartford and Washington DC.  Barkan is an equal opportunity employer and offers a competitive salary and opportunities for advancement.

Barkan Management Company is seeking a part-time (20-25 hours/week) Resident Service Coordinator for a 31-unit senior housing community located in Vernon, CT. 


1. A BA/BS (or higher) in Social Work, Psychology or Counseling is preferable.

2. Two to three years’ experience with senior citizens and people with disabilities.

3. Demonstrated working knowledge of supportive services and other resources in the

area served by the property.

4. Demonstrated ability to advocate, organize, problem-solve and provide results for

the residents they serve.

5.  MS Office skills is required.

6. Previous experience in property management and knowledge of HUD regulations is a plus, but not required.

Objective of the Position:

The Resident Service Coordinator (RSC) must work from an empowerment model. The goal of the program is self-actualization of residents. Residents should do as much as they are capable of doing themselves. The RSC works in conjunction with the Property Manager in a mutually respectful, collaborative relationship.


1. Provides general service management which includes intake evaluations, education (services available and application procedures) and referral of residents to service providers in the general community. These social services may include meals-on-wheels, transportation, home health aides, homemakers, financial assistance, counseling, preventative health screening, and other needed services.

2. Sponsors educational events which may include subjects relating to health care,

agency support, life skills, referral sources, etc.

3. Monitors the ongoing provision of services from community agencies and keeps the

case management and provider agency current with the progress of the individual.

Manages the provision of supportive services where appropriate.

4. Serves as a liaison to community agencies, networks with community providers and

seeks out new services available to the residents.

5. Assists the residents in building informal support networks with other residents,

family and friends.

6. Provides communication to residents through newsletters, calendars, flyers, and monthly meetings.

7. Provides administrative support to the Property Manager.

8. Maintains accurate records and prepares reports for Board of Directors and HUD.

Please send resume to:  Elizabeth Wytas – This e-mail address is being protected from spambots. You need JavaScript enabled to view it or via fax – (860) 871-1381

Posted 3-9-15

Resident Service Coordinator: Full Time Resident Service Coordinator for low to moderate income elderly/disabled housing community within Norwich, CT.  Candidate must possess experience with working with diverse populations, strong organizational, communication, case management and record keeping skills, as well as knowledge of local and state resources. B.S. required in Social Work, Psychology, Counseling or related field.   Please e-mail This e-mail address is being protected from spambots. You need JavaScript enabled to view it

 Posted 3-2-15

Resident Service Coordinator 
Appleton Corporation/O’Connell Senior Living Communities         
Springfield / Holyoke Area

RSC positions available for a well established AMO Property Management Company 40hrs/wk. benefited position.  Responsibilities include coordination of community services for elders in independent housing, arrange incoming presenters and programs and facilitate wellness programs as well as work as part of the management staff to assist residents in lease compliance and to age in place.  Must be well organized, resourceful and have the ability to work independently and as a team player.   Associates degree in Human Services/ Social Work or 3-5 years equivalent work experience with seniors providing services in a housing environment or a social services organization. Applicants MUST have the ability to converse bilingually / Spanish.       Please contact Donna Coyle for more information at This e-mail address is being protected from spambots. You need JavaScript enabled to view it . Interested candidates should forward a cover letter and resume to Lisa Verville- This e-mail address is being protected from spambots. You need JavaScript enabled to view it or call 413-540-1323. Resumes can also be mailed to O’Connell Development, 480 Hampden Street, Holyoke, MA 01040. 

Posted 2-23-15

Resident Services Coordinator

SHP Management Corp., seeks an experienced Part time Resident Services Coordinator (RSC) working 10 hours weekly.  Responsibilities include coordinating supportive services/programs for a 78 unit elderly/disabled subsidized housing property located in North Adams, MA.  

Candidate must have excellent communication skills and knowledge of community, state and federal resources for the elderly/disabled in MA.  Previous housing experience and SHINE certification are a plus.  BA degree and/or experience in gerontology, social services or related field are required.  Microsoft Office required.  Excellent salary and part time benefits.  Please send your resume with salary requirements to email:  This e-mail address is being protected from spambots. You need JavaScript enabled to view it .  EOE

Posted 2-4-15

SOCIAL SERVICES IN HOUSING Property Management firm seeking full-time Resident Service Coordinator to work as part of a Management team at 2 affordable housing developments in the Merrimack Valley to coordinate programs, assist residents with obtaining services, and work with community agencies. Bachelor’s Degree required. Strong organizational, writing, and outreach skills, and knowledge of local community resources. Please send resume to: Lynne Sales at This e-mail address is being protected from spambots. You need JavaScript enabled to view it

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